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Replacement bus passes

Why I need to replace a lost or damaged bus pass

All students who register with Queensland Transport for bus travel assistance are issued with a bus pass which signifies what category a student is travelling under.

A driver can then identify if:

  1. You are correctly registered for travel
  2. If you have to pay a fare
  3. How much your fare is
  4. Whether you are entitled to concession - Safetynet

All students receive their first bus pass free of charge. However, if you destroy/lose your bus pass you will need to replace it within 3 days. A student that has a bus pass that stops working for no apparent reason (faulty) is given a replacement pass for free.

Replacement bus passes are available from our drivers or online. They can be given to a driver when completed.

Lost property?

Submit your details to our lost property form.