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Duffy's City Buses

1300 383 397
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CHANGES TO LOST PROPERTY POLICY

Posted: 14 Oct 2016 | Posted in: Latest News

LOST PROPERTY AND WHAT TO DO

At Duffy's City Buses we aim to minimise property losses and to return misplaced items to their rightful owners as efficiently as possible. This is to be done with minimum disruption to our services.  Duffy's will endeavor to reunite owners of lost/found property however, if passengers leave anything behind on any of our services 

THEY MUST CONTACT OUR OFFICE AND NOT DISRUPT DRIVERS. Ph: 1300 383 397

There is a central collection point for lost/found property located at our Depot office.  All lost property must be collected from this office – no exceptions.

Lost/found property will be logged on our Lost/found Property register.  If possible the owner of the lost property will be contacted via email or phone.

Lost/found property will only remain at the office for 1 month before being disposed of.

Any perishables, i.e. food, will only be held for 24hrs or otherwise instructed.

At no stage will drivers engage in trying to track down lost/found property, unless authorised to do so by SENIOR management.

Drivers need to ensure they check their allotted bus at each break period, i.e. meal breaks, fueling etc. for any lost property.